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White paper: conducting user evaluations with people with disabilities

Usable Access is the IBM practice of incorporating User-Centered Design methodologies with accessibility initiatives in order to increase a products' ease of use for people with disabilities. This guide details the current IBM best practices for incorporating users with disabilities into usability testing activities and outlines future work in the area.

IBM

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New information and communications technologies can improve the quality of life for people with disabilities, but only if such technologies are designed from the beginning so that everyone can use them. Given the explosive growth in the use of the World Wide Web for publishing, electronic commerce, lifelong learning and the delivery of government services, it is vital that the Web be accessible to everyone.

Bill Clinton