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Beyond ALT Text: Making the Web Easy to Use for Users with Disabilities  (Research based)

On this website, one can find a 2001 pdf document, with design guidelines for websites based on usability studies with people using assistive technology. The author qualifies (post 2001) that progress with assistive technology for blind readers has been slow, and "that some of the specific technical comments in this report may not apply to recent versions of the products discussed".

Nielsen Norman Group

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"We cannot afford to let the issue of disabilities be simply an afterthought. We have a unique opportunity now, as industry pours billions of dollars into upgrading the communications infrastructure, to make sure that people with disabilities are not left behind. Now is the time. Accessibility of services and products for all Americans has got to be a design feature, not an add-on."

Chairman Kennard, Federal Communications Commission (FCC), Statement on Video Description, 11/18/99