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ACCESS-ed Resource Description

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White paper: conducting user evaluations with people with disabilities

Usable Access is the IBM practice of incorporating User-Centered Design methodologies with accessibility initiatives in order to increase a products' ease of use for people with disabilities. This guide details the current IBM best practices for incorporating users with disabilities into usability testing activities and outlines future work in the area.

IBM

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"We cannot afford to let the issue of disabilities be simply an afterthought. We have a unique opportunity now, as industry pours billions of dollars into upgrading the communications infrastructure, to make sure that people with disabilities are not left behind. Now is the time. Accessibility of services and products for all Americans has got to be a design feature, not an add-on."

Chairman Kennard, Federal Communications Commission (FCC), Statement on Video Description, 11/18/99