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Five Stages of Accessibility

This article, in the Simply Accessible online newsletter, offers a framework for how organizations grow over time with their understanding of accessibility and their attitude. The author offers Elizabeth Kubler-Ross’s “Five Stages of Grief”, denial, anger, bargaining, depression and acceptance as a fit for what happens in the accessibility world.

Derek Featherstone, Simply Accessible Newsletter

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New information and communications technologies can improve the quality of life for people with disabilities, but only if such technologies are designed from the beginning so that everyone can use them. Given the explosive growth in the use of the World Wide Web for publishing, electronic commerce, lifelong learning and the delivery of government services, it is vital that the Web be accessible to everyone.

Bill Clinton